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Industry News – May 2024

Industry News – May 2024

← PREVIOUS ARTICLE NEXT ARTICLE → Starrett & Son Celebrates 100 Years Starrett & Son Pro Hardware was established in 1924 in Duncan Falls, Ohio. The fifth-generation owner Sam Starrett recently celebrated the business’s centennial. The store, a Pro...
Turning to Technology to Protect Margins

Turning to Technology to Protect Margins

← PREVIOUS ARTICLE NEXT ARTICLE → Turning to Technology to Protect Margins Inflation, stock overages, rising labor costs, and constantly changing prices make maintaining margins challenging for retail businesses today. How are retailers coping with these...
Taking the POS Plunge: Success Stories

Taking the POS Plunge: Success Stories

← PREVIOUS ARTICLE NEXT ARTICLE → Taking the POS Plunge: Success Stories Merchants who decide to modernize their stores with modern point-of-sale (POS) systems do so for a variety of reasons. Simplify business operations. Improve business performance. Grow...
Industry News – May 2024

Paladin Clients Highlighted at Ace Spring Show

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin Clients Highlighted at Ace Spring Show Last month at its spring show in Dallas, Ace Hardware both celebrated 100 years in the industry and shared its corporate message with its member stores – “Always play to win, it...
Quarterly Recap – April 23

Quarterly Recap – April 23

← PREVIOUS ARTICLE NEXT ARTICLE → Quarterly Recap – April 23 Our quarterly recap reviews our news and highlights from the past three months in case you missed something. Business of Excellence – Mark Jackson’s Red Oak Hardware Hank – Mark Jackson chose...
Industry News – May 2024

Ned Green Elected NHPA Board Chairman

← PREVIOUS ARTICLE NEXT ARTICLE → Ned Green Elected NHPA Board Chairman Ned Green, who, along with wife Lisa, owns Weider’s Paint & Hardware, has been elected chairman of the board of the North American Hardware and Paint Association, Hardware...
Paladin People – Eric Nelson

Paladin People – Eric Nelson

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Eric Nelson Eric’s Experience Ensures Stores are set up for Success The people working in high tech today tend to be younger, having grown up with laptops and cell phones, the internet, video...
Purchase Orders with a Purpose

Purchase Orders with a Purpose

← PREVIOUS ARTICLE NEXT ARTICLE → Purchase Orders with a Purpose It’s surprising that in our current times, there are business owners who continue to rely on handshake agreements and manual order processes to regularly purchase considerable quantities of...
Business of Excellence: Red Oak Hardware Hank

Business of Excellence: Red Oak Hardware Hank

← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence: Red Oak Hardware Hank Business: Red Oak Hardware Hank Location: Red Oak, Iowa Owner: Mark Jackson Years in business: 41 In 1983, Mark Jackson took over a small hardware store in Red Oak, Iowa. When he...
Industry News – May 2024

Montana Ace’s Mary Borrelli is a Rising Star

← PREVIOUS ARTICLE NEXT ARTICLE → Montana Ace’s Mary Borrelli is a Rising Star Mary Borrelli, assistant manager at Montana Ace in Missoula, was selected as one of the Top Women in Hardware by HBS Dealer magazine earlier this year and she was...
Paladin People – Stan Parrish

Paladin People – Stan Parrish

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Stan Parrish Stan makes sure stores get off to a great start with Paladin One of the first things Paladin store owners or managers will notice when working with Stan Parrish is his soft, reassuring...
Increase Customer Retention Using Technology

Increase Customer Retention Using Technology

← PREVIOUS ARTICLE NEXT ARTICLE → Increase Customer Retention Using Technology Retailers know exactly how important customer retention is and statistics enforce their belief.  65% of the average company’s business comes from existing customers.  43% of...
Paladin Clients Making News

Paladin Clients Making News

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin Clients Making News Young’s General Store Hits the Headlines Young’s General Store and Ace Hardware, which joined the Paladin family in October 2023, was prominently featured in the December Hardware Retailing. John...
Paladin People – Ken Fields

Paladin People – Ken Fields

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Ken Fields Ken Turns Challenges into Opportunities to Help Clients Ken Fields has always loved a good challenge, which is a huge benefit for the stores he works with as one of Paladin’s Client...
Quarterly Recap – April 23

Quarterly Recap – January 2024

← PREVIOUS ARTICLE NEXT ARTICLE → Quarterly Recap – January 2024 Our quarterly recap reviews our news and highlights from the past three months in case you missed something. Retail Technology More Important than Ever in 2024 – Experts say in 2024...
Simplifying Retail is the First Step to Success

Simplifying Retail is the First Step to Success

← PREVIOUS ARTICLE NEXT ARTICLE → Simplifying Retail is the First Step to Success Over the years, we’ve come to learn that stores looking into new point-of-sale technology all have something in common – they are often looking to simplify operations, better...
Paladin People: Brad Pool

Paladin People: Brad Pool

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People: Brad Pool Brad Helps Make Paladin Perform Very few Paladin clients will ever chat with Brad Pool, but when they place an EDI order or perform just about any other function in the Paladin software Brad’s...
Ordering, inventory, pricing made simple

Ordering, inventory, pricing made simple

← PREVIOUS ARTICLE NEXT ARTICLE → Ordering, inventory, pricing made simple This month, there are a bunch of new enhancements to Paladin Point of Sale that make ordering and pricing easier than ever. We’ve added integrations with Benjamin Moore EDI, Buttery...
Paladin Clients Making News

Industry News – December 2023

← PREVIOUS ARTICLE NEXT ARTICLE → Industry News – December 2023 It’s Beginning to Look a lot Like Christmas A pair of Paladin clients were recently called out for their Christmas spirit. White’s Ace Hardware, which has three locations outside of...
Retail Technology More Important than Ever

Retail Technology More Important than Ever

← PREVIOUS ARTICLE NEXT ARTICLE → Retail Technology More Important than Ever Retail technology is nothing new. Ever since 1879, when an Ohio saloon keeper named James Ritty patented the first cash register, retailers have been finding ways to improve...
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