Training Services Crafted
for Independent Business

The Training and Tools You Need to Thrive

Our retail experts help you optimize your business process and operations and get the most out of our platform.

Save on our most popular services with these ready-made bundles. Use the À La Carte section below to add additional services to the bundles or build your own training program.

Our remote training option helps build a solid foundation for future business success.

A senior Paladin retail expert goes on-site to learn your business and share their recommendations with you and your team.

Our biggest impact on-site training option. This package is designed to generate peak performance and increase profitability.

*Call to learn more about expanded packages.

À La Carte

These services can be added to existing support packages or purchased separately.  BizCore™ À La Carte purchases may require team travel at an additional cost. Call for more details.


Senior Team: $925
Executive Team: $1,500

Bring in a member of our team for on-site installation, training, or evaluation. Call to order.

Custom Programming

Upon Request

We can build that special feature you need for your Paladin Point of Sale system. Call to order.

Hardware Installation

Senior Team: $1,075
Executive Team: $1,590

On-site hardware set-up and system activation. Call to order.

Store Assessment

Senior Team: $1,075
Executive Team: $1,590

An in-depth evaluation and advice specifically for your store. Call to order.

Paladin User Meeting

$395 per store

Join the Paladin team and other Paladin users to share tips, best practices, and discover new features in Paladin Point of Sale. Stay tuned for details about our next user meeting!

Market User Meeting


Visit us at our next supplier show to learn about new features and pick up some pointers from other Paladin users.


Off-site training is broken down into 1-2 hour sessions. On-site training is scheduled for a full day. Extra charges will apply when extending on-site training after trainer arrives.

Level 1 Training

Learn the finer points of all checkout operations from cash, to credit cards and house accounts, and how to quickly make price adjustments at checkout. Discover the tools in Paladin that give you the data you need to create a competitive quote and analyze the performance of your inventory.

Senior Team: $1,075 | Executive Team: $1,590

Level 2 Training

Discover how to use the setup menu to make adjustments to Paladin Point of Sale. You’ll also learn to save time by automating sales and promotions.

Senior Team: $1,075 | Executive Team: $1,590

Level 3 Training

You’ll find out how easy it is to quickly update large amounts of product and customer data. Discover the tools built into Paladin to optimize your inventory and use other advanced point of sale practices.

Senior Team: $1,075 | Executive Team: $1,590

Retail Development

Evaluation of your current business and insights to help you define and achieve your goals.

Executive Team: $1,590

Custom Training

Work with a senior staff member on a custom training program based on your specific needs.

Senior Team: $1,075

Executive Team: $1,590

Immediate On-site Assistance


In an emergency, one of our experts can be on-site in 24-hours, prepared to recover your system and provide any necessary training and support for you and your employees. Call to order.

What does this include?
  • Next-day Senior Team Travel
  • Store Assessment
  • Initial Training Session
  • Level 1 Training Session
  • 2 Paladin User Meeting Passes
  • DataWise™ (1-Year)

Request More Information

About Our Services

We’ll Help Promote Your Business and Keep It Running Smoothly

We offer a variety of services to promote your business and protect the computers that run Paladin Point of Sale.

Marketing Services

Paladin creates everything from signage to websites, to help you promote your business.

Tech Services

Let us take care of the details that keep your business running smoothly.

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