Paladin is complete business management for independent retailers. Our hybrid retail system automates ordering, tracks inventory, and reports sales so you can focus on what’s important – your customers.
No long-term contracts
We believe in monthly agreements and prove our commitment to your business every day.
Dedicated account managers are with you from the start. We assemble your system and transfer the data.
Never pay for updates. You get them all for free so you’ll always be running the latest version, automatically.
100% USA-based support
Our entire team is based right here in Oregon. We’re available and ready to assist you 24/7.
Powerful inventory management
Automate inventory chores with our suite of smart features.
Market Driven Inventory Management™
Put your data to work with our proprietary algorithms that forecast products your customers will purchase in the weeks to come.
PaladinNsight™ Dashboard and Tools
Monitor the performance of your inventory in real-time. Use the built-in tools to identify areas requiring your attention.
Suggested Order™ & Order Analyst™
Eliminate hours of price and margin hunting. Lower your inventory investment, and keep the right mix of products on hand.
Intuitive user interface and mobile ready
Easy to learn and simple to use with the information you want when you need it. We also offer the industry’s leading all-in-one mobile app putting the full power of Paladin at your fingertips.
Hundreds of integrations manage your entire business
Our EDI (Electronic Data Interchange) sends orders directly to your suppliers, saving you time and money every week. We also offer a variety of management and supplier integrations that put your data to work across all aspects of your business.
Specialized for lumber & multi-store
Industry specific features enable more complex lumber and enterprise retailers to seamlessly manage all aspects of their operations.
Secure credit card processing and sales tax compliance
We develop with the latest technology to protect you, your business and your customers.
Credit card data is encrypted as it moves between your store and the credit processor, making it useless to cyberattacks.
EMV or “Chip Cards”
Increased security for you and your customer. Chip cards are nearly impossible for thieves to counterfeit.
Switching to Paladin is easy
We provide dedicated Account Managers who are with you from the start.
Introduction to your dedicated account manager
A Paladin expert is with you from the start to answer all of your questions, walk you through the implementation process, and prepare you for a successful experience with Paladin.
We install the software and prepare your data
Paladin experts work hand-in-hand with you and your distributors to configure the software, install your data, and complete the conversion in a timely fashion.
We ensure a smooth go-live process
A Paladin training specialist works with you and your team making sure they are proficient and positioned to be successful on the new system.