Industry News: Wilkes County Hardware Spotlights its Electrical Merchandising
Richard and Angela Searcy’s store was recently featured in Hardware Retailing.
For the past nine years, Richard and Angela Searcy have been meeting the hardware needs of North Wilkesboro, North Carolina, through their store, Wilkes County Hardware. Over this period, they’ve gained valuable insights into effective merchandising. The November issue of Hardware Retailing (pages 102-109) showcases how their electrical department caters to existing DIY customers while attracting new ones.
“I always try to listen and understand what my customers need,” Richard shared with Hardware Retailing. “If multiple people ask for a specific electrical item, I know it’s time to include it in our planogram.”
The enduring success of the Searcy’s store highlights their exceptional customer service in a town known as the birthplace of Lowe’s Home Improvement. The Searcys joined the Paladin family in June.
Hardware Retailing
- Do it Best names Ken Widner as VP of Information Technology and CIO
- Do it Best announces combined spring market with True Value in 2025
- Thanksgiving holiday weekend brings in near-record number of shoppers
- A year of change: Top 10 news stories of 2024
HBS Dealer
- Orgill makes major staff moves
- NAICS 444 sales slumped in November
- The new True Value broadcasts its ‘town hall’
- Lowe’s casts a vision for 2025
- Do it Best names VP of Logistics
- House-Hasson appoints sales exec
- Sales, merchandise and more
- Ace Hardware sues Ace Bolt & Screw
LBM Journal
- Builder confidence steady with signs of future optimism in 2025
- Building material prices increase led by lumber costs
National Retail Federation
- CNBC/NRF Retail Monitor Shows Sales Grew in November Even as Two Thanksgiving Weekend Days Fell in December
- 197 million consumers shop over Thanksgiving holiday weekend
Retail Dive
