foundanalytics
Ned Green Elected NHPA Board Chairman

Ned Green Elected NHPA Board Chairman

Ned Green, who, along with wife Lisa, owns Weider’s Paint & Hardware, has been elected chairman of the board of the North American Hardware and Paint Association, Hardware Retailing reported. The Greens and Greg Lull purchased the business in 1991 from Greg’s...
Paladin People – Eric Nelson

Paladin People – Eric Nelson

Eric’s Experience Ensures Stores are Set Up for Success by Brian Bullock | February 26, 2024 The people working in high tech today tend to be younger, having grown up with laptops and cell phones, the internet, video games, and social media. Eric Nelson, one of...
Purchase Orders with a Purpose

Purchase Orders with a Purpose

by Charles Owen | February 26, 2024 It’s surprising that in our current times, there are business owners who continue to rely on handshake agreements and manual order processes to regularly purchase considerable quantities of products. Especially when processing...
Upcoming Events – March 2024

Upcoming Events – March 2024

  Dealer Markets/Trade Shows March 26-28 – Wallace Spring Dealer Market, Sevierville, Tennessee Webinars March 12 – TBA Register to attend
Business of Excellence: Mark Jackson’s Red Oak Hardware Hank

Business of Excellence: Mark Jackson’s Red Oak Hardware Hank

by Brian Bullock | January 26, 2024 Business: Red Oak Hardware Hank Location: Red Oak, Iowa Owner: Mark Jackson Years in business: 41 In 1983, Mark Jackson took over a small hardware store in Red Oak, Iowa. When he marked his 40th year in the community in 2023, his...
Ned Green Elected NHPA Board Chairman

Montana Ace’s Mary Borrelli is a Rising Star

Mary Borrelli, assistant manager at Montana Ace in Missoula, was selected as one of the Top Women in Hardware by HBS Dealer magazine earlier this year and she was highlighted as one of the industry’s Rising Stars in the January edition of the publication. Mary is an...
Paladin People – Stan Parrish

Paladin People – Stan Parrish

Stan Makes Sure Stores Get Off to a Great Start with Paladin by Brian Bullock | January 26, 2024 One of the first things Paladin store owners or managers will notice when working with Stan Parrish is his soft, reassuring voice and his thorough knowledge of Paladin. He...
Increase Customer Retention using Technology

Increase Customer Retention using Technology

by Brian Bullock | January 26, 2024 Retailers know exactly how important customer retention is and statistics enforce their belief. 65% of the average company’s business comes from existing customers. 43% of consumers spend more money at stores they are loyal to. The...
Upcoming Events – March 2024

Upcoming Events – February 2024

January 26, 2024 Dealer Markets/Trade Shows February 2-4 – True Value Spring Reunion, New Orleans, Louisiana February 26-27 – Orgill Spring Dealer Market and Online Buying Event, Orlando, Florida Webinars February 20 – PO Potpourri: Everything You Need to...
Paladin Clients Making News

Paladin Clients Making News

Young’s General Store Hits the Headlines Young’s General Store and Ace Hardware, which joined the Paladin family in October 2023, was prominently featured in the December Hardware Retailing. John Young’s company expanded to Catskill, New York in 2011. The story...
Paladin People – Ken Fields

Paladin People – Ken Fields

Ken Turns Challenges into Opportunities to Help Clients by Brian Bullock | December 27, 2023 Ken Fields has always loved a good challenge, which is a huge benefit for the stores he works with as one of Paladin’s Client Experience Specialists. He puts that attribute to...
Quarterly Recap – January 2024

Quarterly Recap – January 2024

​ December 27, 2023 Our quarterly recap reviews our news and highlights from the past three months in case you missed something. Business of Excellence – Ollie’s Lumber Company Ace Hardware – Ollie’s Lumber Company did business pretty much the same way for...
Simplifying Retail is the First Step to Success

Simplifying Retail is the First Step to Success

by Brian Bullock | December 27, 2023 Over the years, we’ve come to learn that stores looking into new point-of-sale technology all have something in common – they are often looking to simplify operations, better understand inventory opportunities, and want...
Upcoming Events – March 2024

Upcoming Events – January 2024

December 27, 2023 Dealer Markets/Trade Shows January 2024 January 12-13 – Buttery Company Dealer Market, Cadence Bank Center, Belton, Texas January 26-27 – House-Hasson Winter Market, Nashville, Tennessee February 2024 February 2-3 – Lancaster Buying Show,...
Paladin People: Brad Pool

Paladin People: Brad Pool

Brad Helps Make Paladin Perform by Brian Bullock | November 30, 2023 Very few Paladin clients will ever chat with Brad Pool, but when they place an EDI order or perform just about any other function in the Paladin software Brad’s meticulous work will be on display....
Paladin makes ordering, inventory management, and pricing simple

Paladin makes ordering, inventory management, and pricing simple

November 30, 2023 This month, there are a bunch of new enhancements to Paladin Point of Sale that make ordering and pricing easier than ever. We’ve added integrations with Benjamin Moore EDI, Buttery Remote Stock Check (RSC), and electronic shelf label provider...
Paladin Clients Making News

Industry News – December 2023

It’s Beginning to Look a lot Like Christmas A pair of Paladin clients were recently called out for their Christmas spirit. White’s Ace Hardware, which has three locations outside of Indianapolis, Indiana, was featured in the December Hardware Retailing...
Retail Technology More Important than Ever in 2024

Retail Technology More Important than Ever in 2024

by Brian Bullock | November 30, 2023 Retail technology is nothing new. Ever since 1879, when an Ohio saloon keeper named James Ritty patented the first cash register, retailers have been finding ways to improve customer service and increase sales efficiency. Over the...
Upcoming Events – March 2024

Upcoming Events – December 2023

November 30, 2023 Dealer Markets/Trade Shows January 2024 January 12-13 – Buttery Company Dealer Market, Cadence Bank Center, Belton, Texas January 26-27 – House-Hasson Winter Market, Nashville, Tennessee February 2024 February 2-3 – Lancaster Buying Show,...
Business of Excellence: Ollie’s Lumber Company Ace Hardware

Business of Excellence: Ollie’s Lumber Company Ace Hardware

by Brian Bullock | October 26, 2023 Business: Ollie’s Lumber Company Ace Hardware Location: Poteau and Pocola, Oklahoma Owner: Zane Ollie Chunn Years in business: 94 Zane Ollie Chunn’s great-great-grandfather took over an eastern Oklahoma lumber mill in 1927 and...