by Brian Bullock | July 28, 2023 Retailers have been sweating the possibility of a recession for over a year. They have been agonizing, strategizing, and adjusting their inventories to brace for the potential economic fall. For hardware stores, there is a simple way...
by Brian Bullock | June 30, 2023 Lake Country Lumber Celebrates Grand Opening Lake Country Lumber, which joined the Paladin family last October, celebrated its grand opening June 12-17. The Do it Best store serves the small town of Minong, Wisconsin. Its grand opening...
by Brian Bullock | June 30, 2023 In 2022, California authorities busted a ring of professional shoplifters that lifted $135,000 in merchandise from a variety of large retailers. Home Depot has experienced such high theft of its power tools that the hardware chain...
by Brian Bullock | June 30, 2023 Executive Perspective: Evolving Toward Success with Technology – Stores that are fully invested in retail technology have the tools to stay open and weather the storms better than many. Their success proves how an investment in...
by Brian Bullock | June 30, 2023 Wyatt’s work is fulfilling for him and Paladin clients It would not be cliché to say that Wyatt Scott’s job is fulfilling because it literally is. He is one of Paladin’s fulfillment specialists who purchases, tests, configures and...
← PREVIOUS ARTICLE Evolving Toward Success with Technology The retail industry is constantly evolving. For the past 10 years, business experts have been saying that an approaching Retail Apocalypse would change the way consumers shop. While many of those...
← PREVIOUS ARTICLE NEXT ARTICLE → Paladin Clients Honored as Stihl All-Stars A pair of Paladin client stores was recently honored as 2023 Stihl All-Star stores in the May edition of HBS Dealer. Hilltop Hardware and Lumber in Idabel, Oklahoma, is one...
Todd’s Work is Behind the Scenes, but Right Up Front for Paladin Users It’s safe to say that nearly all Paladin clients will never meet or even talk on the phone with Todd Martin. But it’s his work that helps make Paladin software so functional and user-friendly for...
← PREVIOUS ARTICLE NEXT ARTICLE → New EDI, remote stock check, custom orders, consignment integrations and features Paladin provides features and integrations that make ordering inventory, adding new customers, and managing consignments faster and easier....
← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence – Byrum Ace Hardware Energizing Small Towns One Hardware Store at a Time Business: Byrum Ace Hardware Location: Seven stores in central Michigan Owner: Jim Byrum Jim Byrum has a vast professional...
← PREVIOUS ARTICLE NEXT ARTICLE → Long-time Paladin Client Earns Golden Hammer It’s probably safe to say for a good part of Gene Kelly’s life he never pictured working in a hardware store. He was bound for a job in education. But after 50 years in the...
← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – David Whitman David is Quick to Learn, Quick to Help Dave Whitman, one of Paladin’s talented technical services representatives, is what is commonly known as a “quick study.” He’s only been with the...
← PREVIOUS ARTICLE NEXT ARTICLE → Whetstone Home Center’s Strokes of Genius Mike and Amy Locke made a brilliant business decision when they bought Whetstone Home Center in Milbank, South Dakota in 2016. They enlarged their hardware and paint...
← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Stuart Shaw When it comes to setting up Paladin stores, Stuart has been there, done that Any stores that work with Stuart Shaw to get their Paladin systems up and running should probably thank their...
← PREVIOUS ARTICLE NEXT ARTICLE → Paladin helps stores succeed with customer loyalty programs The success of any retail business is attracting new customers and keeping its regulars happy. Paladin can help with both these efforts with customer loyalty...
← PREVIOUS ARTICLE NEXT ARTICLE → Quarterly Recap – April 2023 Our quarterly recap reviews our news and highlights from the past three months in case you missed something. Business of Excellence – Garber Hardware If a business thrives for over 100...
← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence – Garber Hardware A Century Old Family Business Still Going Strong Business: Garber Hardware Location: New York City, New York Owners: Nathaniel Garber Schoen and Scott Schoen Years in business:...
← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Miles Radde Miles works hard to get stores integrated Miles Radde, one of the talented technical services representatives at Paladin Data Corporation, is the picture of perseverance. He’s someone who...
← PREVIOUS ARTICLE NEXT ARTICLE → Hometown Hardware Knows Nuts & Bolts Hometown Hardware obviously knows fasteners are a key product that holds its business together. The store, which Phil and Deanna Cheeves opened in 2018 and was honored by Hardware...
← PREVIOUS ARTICLE NEXT ARTICLE → Customer Incentive Programs Reward Your Business, Too One of the lesser-talked-about changes in consumer behavior over the past few years is how transient consumers have become. It’s hard to blame them. Store closures and...
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