Here are our highlights for the past quarter in case you missed something.

SUCCESS STORY – HENKLE’S ACE HARDWARE  John and Chris Henkle don’t want to own the biggest hardware store around, they want to own the best and according to Ace corporation and their customers they do. Henkle’s Ace Hardware in Webb City, Missouri was named one of Coolest Hardware Stores on the planet by Ace Hardware Corporation. And they’ve been a member of the Paladin family for over a decade. Read more

EXECUTIVE PERSPECTIVE – SUPPORTING YOU THROUGH UNPRECEDENTED CHALLENGES   Challenges are nothing new to retail businesspeople and I want you to know that we are here to help you through these challenges. You chose to partner with us because of our forty years of retail technology experience and our intuitive retail platform provides a single point of control for your entire business. Our support will continue to be available 24/7 through a variety of channels at no cost. Read more

TECH BUZZ: HE BEST CUSTOMER SUPPORT GETS BETTER   One of the pillars of our company’s success is our outstanding customer support. From our unsurpassed in-person installation and go-live process to our extensive Webinar series, Help Portal and in-system Chat Support, we have worked tirelessly to provide the best 100% US-based customer support available. Our new Help Request Portal, accessible directly in the software, is the latest enhancement to that effort. Read More

PALADIN PEOPLE – NETWORK ADMINISTRATOR DAVE WINKLER  Dave Winkler is exactly where he wants to be. Our network administrator since 2016, Dave readily admits he has his dream job.  “I’ve said it before. You ask me 10 years ago where I’d want to be and I would want to be a network administrator for a medium-sized business. That’s right where I am.” Read more 

Brian Bullock

Writer

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