Business of Excellence: Mark Jackson’s Red Oak Hardware Hank

← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence: Mark Jackson’s Red Oak Hardware Hank Business: Red Oak Hardware Hank Location: Red Oak, Iowa Owner: Mark Jackson Years in business: 41 In 1983, Mark Jackson took over a small hardware store in...

Montana Ace’s Mary Borrelli is a Rising Star

← PREVIOUS ARTICLE NEXT ARTICLE → Montana Ace’s Mary Borrelli is a Rising Star Mary Borrelli, assistant manager at Montana Ace in Missoula, was selected as one of the Top Women in Hardware by HBS Dealer magazine earlier this year and she was...

Paladin People – Stan Parrish

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Stan Parrish Stan makes sure stores get off to a great start with Paladin One of the first things Paladin store owners or managers will notice when working with Stan Parrish is his soft, reassuring...

Increase Customer Retention using Technology

← PREVIOUS ARTICLE NEXT ARTICLE → Increase Customer Retention using Technology Retailers know exactly how important customer retention is and statistics enforce their belief.  65% of the average company’s business comes from existing customers.  43% of...

Paladin Clients Making News

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin Clients Making News Young’s General Store Hits the Headlines Young’s General Store and Ace Hardware, which joined the Paladin family in October 2023, was prominently featured in the December Hardware Retailing. John...

Paladin People – Ken Fields

← PREVIOUS ARTICLE NEXT ARTICLE → Paladin People – Ken Fields Ken Turns Challenges into Opportunities to Help Clients Ken Fields has always loved a good challenge, which is a huge benefit for the stores he works with as one of Paladin’s Client...