Ace Heartware Stores Feature Three More Paladin Clients
Ace Hardware is celebrating 100 years in business in 2024 and part of that celebration is its campaign to recognize the philanthropic work of its member stores in The Heartware 100. Crosslake Ace, Evans Ace and Top of the World Ace are the latest Paladin clients to be highlighted in Ace Hardware Corporation’s latest Heartware Stores.
Proctor’s Ace, Thatcher’s Ace and Henkle’s Ace, also Paladin clients, have been previously recognized in Heartware stories.
Dan and Betty Soller own Crosslake Ace in Crosslake, Minnesota, and they literally went the extra miles to help beautify a Midwest shrine.
The couple happened upon the Fatima Family Shrine in Alexandria, South Dakota, on a return trip from Wyoming. Even though the store was six hours from their home, the Soller’s contributed both physically and financially to help beautify the parish. Read the Heartware Story
David and Andi Evans own Evans Ace Hardware in Hamilton, Montana. They have worked to support a number of area nonprofits including a local autism center, HEARTism, which helps an underserved portion of their community.
Evans Ace holds monthly barbecues to support local nonprofit organizations. They not only provide financial support, but their events also give organizations like HEARTism a platform to get their messages out to the community. Read the Heartware Story
Robert and Florence Alred own Ace Hardware – Top of the World in Utquiagvik (Barrow), on Alaska’s unforgiving North Slope. It’s literally the northernmost tip of North America and the store serves the 4,500 hardy souls – mostly Iňupiat Alaskan natives – who live there.
Living so far north, the residents don’t see the sun for over 60 days each winter and that leads to many social problems. The Alred’s store not only gives locals a place to shop and socialize, the store gives out full-spectrum light bulbs which help illuminate the lives of the residents in more ways than one during the dark months. Read the Heartware Story
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Paladin Participates in the Independent Home Improvement Conference
Paladin participated in the Independent Home Improvement Conference held in Marco Island, Florida, from August 27-29. Representing Paladin were Senior Integration Specialist Chris Kelly, his wife Alley, and Business Development Associate Paul Butcher. This event brought together hundreds of independent hardware retailers, service providers, and industry vendors for three days of education and networking.
This conference combined the National Hardware and Paint Association’s tech conference, which Paladin attended last year in Dallas, with The Hardware Conference, an annual event sponsored by The Hardware Connection. Keynote speakers addressed topics such as leadership changes, growth strategies, customer service, employee retention, and more. The event also honored industry award winners, including NHPA’s Young Retailers of the Year and Beacon Awards recipients.
Paladin clients also played a role in the breakout sessions.
- Ned Green, owner of Weiders Paint and Hardware and chairman of the NHPA board, delivered a talk on customer loyalty titled “From Repeat Buyers to Raving Fans: Mastering Customer Loyalty.”
- Brian Young, former manager of Young’s General Store & Ace Hardware and founder of Laoch Consulting, presented “Navigating Cash Flow: The Roadmap to Retail Prosperity.”
- Nathan Looman, president of Watcher Total Protection, shared his insights in “How to Deter Thieves and Protect Your Store.” Paladin has been integrated with Watcher for many years.
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