The Compounding Shoppe

Success Story

Regulatory and compliance requirements for the sale of prescription drugs is nothing new in the pharmaceutical industry. That’s why having a retail platform with the latest wholesaler and Rx system integrations is critical to any pharmacy. The Compounding Shoppe, which has specialized in making custom medications for more than 20 years, chose Paladin Data Corporation for its retail and pharmacy platform for exactly that reason. 

The Challenge 

For years, the pharmacy used QuickBooks for its point of sale system. When the inventory information approval system (IIAS) became a requirement, the business found its system was not compliant. 

Along with the compliance requirement, The Compounding Shoppe needed a retail platform that would integrate with its PK Software and manage its over-the-counter (OTC) inventory. Paladin provided the perfect prescription for the shop’s regulatory, compliance and inventory malady. 

The Solution 

Paladin’s pharmacy solution integrates smoothly with leading Rx systems. Customer information is retrieved and returned securely to a store’s Rx system after transactions are complete. 

Paladin provided The Compounding Shoppe a quick and smooth transition from their previous system to one that: 

  • Is compliant with federal and insurance requirements 
  • Integrates with PK Software – a solution specific for compounding pharmacies
  • Has built-in protection for patient privacy 
  • Accurately verify patients are receiving the correct prescriptions 
  • Provides the ability to track individual customers’ purchases 
  • Manages the store’s over-the-counter inventory 
  • And smooths the customer checkout process 

“The Paladin POS system is fully integrated with our pharmacy software, manages our OTC inventory incredibly well, and is IIAS compliant. I would highly recommend it to other pharmacy owners.

Scott Wepfen

Pharmacist/Owner, The Compounding Shoppe

Paladin makes compliance automatic and simple, conforming to all governmental and insurance regulations. It automatically conveys requests for HIPAA signatures whenever necessary, streamlines the purchase of IIAS-eligible and non-eligible pharmacy products and connects directly to the NPLEx database during checkout to track pseudoephedrine purchases. 

It also makes ordering faster with integrations to leading wholesalers including RDC, Cardinal Health, McKesson and AmerisourceBergen. 

“The Paladin POS system is fully integrated with our pharmacy software, manages our OTC inventory incredibly well, and is IIAS compliant. I would highly recommend it to other pharmacy owners, says Scott Wepfen, adding it also improves customer service. “We’ve always taken pride in the personal care we’ve provided our customers. The checkout process is very smooth and efficient, and the system’s ability to track an individual customer’s purchases provides us with the ability to be an even greater resource to our customers. 

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