Simplify Customer Retention with Technology

← PREVIOUS ARTICLE NEXT ARTICLE → Simplify Customer Retention with Technology Retailers understand the critical importance of customer retention, and the statistics back them up:  65% of an average company's business comes from existing customers.  43% of...

Morris Hardware, Paladin in the News

← PREVIOUS ARTICLE NEXT ARTICLE → Morris Hardware, Paladin in the News Morris Hardware, a Paladin client since April 2023, was featured in HBS Dealer in May. The store has been serving the good people of Morgan County, Ohio since 1845 and has been under...

Business of Excellence – Morris Hardware

← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence – Morris Hardware Business: Morris Hardware Location: McConnelsville, Ohio Owner: Tom Schanken and Shayna Roberts Years in business: 180 History means a lot to the folks at Morris Hardware. For a...

Quarterly Recap – April 23

← PREVIOUS ARTICLE NEXT ARTICLE → Quarterly Recap – April 23 Our quarterly recap reviews our news and highlights from the past three months in case you missed something. Business of Excellence – Mark Jackson’s Red Oak Hardware Hank – Mark Jackson chose...

Business of Excellence: Red Oak Hardware Hank

← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence: Red Oak Hardware Hank Business: Red Oak Hardware Hank Location: Red Oak, Iowa Owner: Mark Jackson Years in business: 41 In 1983, Mark Jackson took over a small hardware store in Red Oak, Iowa. When he...