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Increase Customer Retention using Technology

Increase Customer Retention using Technology

by Brian Bullock | January 26, 2024 Retailers know exactly how important customer retention is and statistics enforce their belief. 65% of the average company’s business comes from existing customers. 43% of consumers spend more money at stores they are loyal to. The...
Simplifying Retail is the First Step to Success

Simplifying Retail is the First Step to Success

by Brian Bullock | December 27, 2023 Over the years, we’ve come to learn that stores looking into new point-of-sale technology all have something in common – they are often looking to simplify operations, better understand inventory opportunities, and want...
Customer Incentive Programs Reward Your Business, Too

Customer Incentive Programs Reward Your Business, Too

← PREVIOUS ARTICLE NEXT ARTICLE → Customer Incentive Programs Reward Your Business, Too One of the lesser-talked-about changes in consumer behavior over the past few years is how transient consumers have become. It’s hard to blame them. Store closures and...
Customer Incentive Programs Reward Your Business

Customer Incentive Programs Reward Your Business

← PREVIOUS ARTICLE NEXT ARTICLE → Customer Incentive Programs Reward Your Business One of the lesser-talked-about effects of the pandemic on the retail industry was how transient consumers became. It’s hard to blame them. Store closures and supply chain...
Business of Excellence – Oak Knolls Hardware and Home Center

Business of Excellence – Oak Knolls Hardware and Home Center

← PREVIOUS ARTICLE NEXT ARTICLE → Business of Excellence – Oak Knolls Hardware and Home Center Business: Oak Knolls Hardware and Home Center  Location: Orcutt, California Owners: Ben and Alyssa Honeycutt  Years in business: 40+, 2 years under current...