Mar 28, 2023

Paladin helps stores succeed with customer loyalty programs

The success of any retail business is attracting new customers and keeping its regulars happy. Paladin can help with both these efforts with customer loyalty programs and in-store coupons.

Paladin Rewards programs and integrations

Rich Rewards is Paladin’s royalty-free rewards program. Paladin also integrates with rewards programs from Ace, Do it Best, True Value, as well as the third-party provider Repeat Rewards.

Orgill’s rewards program is building fans

FanBuilder is Orgill’s customer loyalty program, and Paladin makes it easy to sign up and manage purchases and offers. The program is run through Orgill and is customizable to include a store’s individual brands, logos, colors, and more.

Orgill stores interested in FanBuilder start by contacting their Orgill representative to sign up. Learn more

Do it yourself incentives

For stores that don’t have a rewards program, custom coupons can be created through Paladin to attract new customers and retain valued customers. Custom, store-created coupons can:

  • Drive customers to your business.
  • Introduce your store to new shoppers.
  • Entice existing customers to make unplanned purchases.
  • Coax past customers to return to your business.
  • Introduce new products and product lines to your business.
  • Increase store/brand awareness.
  • Boost a store’s profit margin.

Stores interested in developing their own store-created coupons can learn more by viewing our webinar “Paladin can help stores join the Coupon Craze” or by reading our Knowledge base article.

Do it Best product pics

With Paladin’s release version 2.2302.5720,  Do it Best dealers can now access images of their products at checkout. These images are accessed through Paladin’s Inventory module, finding the item using Advanced Lookup, then viewing the item on the Inventory module’s Store tab. This new feature allows store staff to visually verify the products they’re scanning are properly tagged. Learn more


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