Our quarterly recap reviews our news and highlights from the past three months in case you missed something.

​Executive Perspective – Mark Hertz: Think Outside the Box in Recruiting, Hiring 

Recruiting, hiring, training and maintaining retail staff is harder than ever. However, there are steps merchants can take to find workers. Read more 

Tech Buzz: Latest Release has new PO, API Features 

Our latest release has features that help stores enhance the ordering experience, support online sales, and provide better customer service. Read more 

Business of Excellence: Amory Hardware/Nettleton Hardware 

When Shane Wells was looking to grow his business – Nettleton Hardware – he chose Paladin because it could handle all his retail needs.  Read more 

Paladin People – Andrew Martinelli: Paladin Clients are in Good Hands 

Andrew Martinelli has only been at Paladin a little over a year, but his quick study has earned him a place on our customer experience team. Read more 

Many Happy Retail Returns 

How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business. Read more