Banner with text "Paladin makes retail stores run better." Subhead: "point-of-sale and inventory management for independent retail stores."

Solutions Designed for Your Business

Paladin Point of Sale was built on the belief that simplifying daily operations through powerful automation and intuitive tools helps independent retail businesses run more efficiently and thrive. It combines user-friendly point-of-sale functionality, inventory management, and customer engagement into a single, easy-to-use system that reduces manual work and costly errors. Designed specifically to meet the needs of small businesses, here are some of the ways Paladin POS enhances retail operations.

Point of Sale Made Simple

Intuitive and easy to use—no tech expertise required

Fast, efficient checkout keeps lines moving

Enhances the customer experience from start to finish

Solutions tailored for your specific industry

For over 45 years, we’ve focused on helping independent retailers thrive. See how we can help your business achieve its goals.

Hardware

Lumber

Pharmacy

Retail

Secure credit card processing and sales tax compliance

We develop with the latest technology to protect you, your business and your customers.

Sales Tax

Easy-to-adjust tax rate fields within Paladin allow you to quickly update tax rates as needed. We also integrate with Avalara AvaTax™ to automate tax collection, filing, and compliance.

End2End Encryption

Credit card data is encrypted as it moves between your store and the credit processor, making it useless to cyberattacks.

EMV or “Chip Cards”

Increased security for you and your customer. Chip cards are nearly impossible for thieves to counterfeit.

Why Retailers Choose Paladin POS

“With my old system, you had to be a computer genius to do anything. I can do everything by myself in Paladin. I have full confidence in it keeping my store stocked but not over-stocked. I love it.”

David Billman

Clinton Hardware

“We love it. The ease of use is amazing. The time we wasted with the other system is put to use now making our business more productive. Everything we do is so much easier with Paladin.”

Darrell Moseley

Moseley Boys Ace Hardware

More Testimonials

Frequently Asked Questions

Is switching to Paladin expensive?

No. Paladin is a low monthly subscription service with nominal upfront cost. Many customers find that using the features in Paladin increases profits considerably, which more than offsets the subscription fee.

Will switching to Paladin be easy?

Yes. We will assign you a dedicated account manager who is responsible for walking you through the “go live” process. Additionally, we provide both remote and on-site training. Paladin is easy to learn, allowing cashiers to start ringing up sales after as little after minutes of training.

Does Paladin require a long-term commitment?

No. Our agreement is month to month.

Is it difficult to transfer my inventory, customer data, accounts receivable, etc. to Paladin?

No. While we assemble your system, our technicians prepare your data for installation on to your new system. After your data is converted and thoroughly verified by our technical team, it will be installed for you.

Will I have to pay for software updates?

No. As a subscriber, you’ll receive all Paladin software updates free of charge. You’ll always be running on the latest version of Paladin Point of Sale.

Can someone from Paladin come to my store and set up the new system?

Yes. Installation service is available.

I have more than one store, will Paladin work for me?

Yes. Our Multi-store solution keeps all your stores connected. Each store communicates through our secure cloud server, giving you a real-time view of your business.

Does Paladin allow split payments?

Yes. Paladin can split multiple forms of payment on a single transaction.

If I have questions, can I call your support team?

Yes. Customer support is available from 5:00 AM through 5:30 PM PT weekdays. You can also find answers on our Help Portal. In case of an emergency, we always have support staff standing by 24 hours a day.

If I cancel my subscription, do I keep my data?

Yes! We’ll even help you create a backup of your data before deactivating Paladin.

Does Paladin run on Microsoft Windows?

Yes. Microsoft is the leader in business computing systems. As a Microsoft Gold Certified Partner, we use a variety of Microsoft technologies to deliver a flexible and stable point of sale system for your business.

I like Paladin, but don’t know where to start. What should I do next?