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Business of Excellence – Bruce Bauer Lumber & Supply

Business of Excellence – Bruce Bauer Lumber & Supply

  Business: Bruce Bauer Lumber & Supply Location: Mountain View, California Owners: Darryl and David Thom Years in Business: 82 Four Generations of Service and Innovation  When Bruce Bauer opened his lumberyard in San Carlos, California in 1946, the city was a...

10 Secrets of Running a Profitable Retail Store

10 Secrets of Running a Profitable Retail Store

From crossing items off the honey-do list to finding the perfect pair of boots, your customers should be able to find everything they’re seeking. However, providing what customers need doesn’t always result in lucrative sales. That’s why, in recognition of National...

The Summer 2020 Release is Here!

The Summer 2020 Release is Here!

We’ve been teasing it for the past couple of months, but the latest version of Paladin is rolling out in our Summer 2020 release. Among its many features and integrations is one that makes the reporting and compliance of firearms sales easy, and another that...

Customer Retention, Re-Engagement can Energize Your Business

Customer Retention, Re-Engagement can Energize Your Business

Customer retention done correctly is part of a business’s routine customer service, not just in desperate times like the coronavirus outbreak and response. If it’s incorporated into a store’s retail platform, it can become automatic and benefit both the customers and the business forever.

Make Social Media Marketing Work for You

Make Social Media Marketing Work for You

It’s safe to say that the lessons learned from the global health and economic crisis have taught society that social media is much deeper and more important than cute cat videos, “liking” a friend’s latest post, or discovering what the “influencers” have to say. When...

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