What does this acquisition mean for my current CyberBOS system?
There is no immediate impact. You can continue using CyberBOS as you do today.
Will I still receive support?
Yes. Paladin’s support team will be your primary point of contact for CyberBOS, with a focus on maintaining continuity and service quality.
Will pricing or contracts change?
There are no immediate changes. If anything changes in the future, you will be informed in advance.
Will there be any changes to billing or payments?
Yes. As part of this transition, billing will move to Paladin.
ACH is our standard payment method because it is both secure and cost effective. You will receive an invoice before the 15th of the month. Our team will reach out with details and work with you directly to set this up.
Will my software or workflows change?
No. Your current system, processes, and workflows will remain the same. You will be able to continue using CyberBOS.
Will CyberBOS continue to function?
Yes, the platform will continue to operate without disruption.
Who is Paladin Data Corporation?
Paladin Data Corporation has been a trusted provider of retail management software and point-of-sale solutions for independent retailers across North America since 1980. Paladin has provided independent retail businesses with robust, easy-to-use systems that integrate inventory management, customer engagement, reporting, and e-commerce capabilities. Known for its commitment to customer success, support, and continuous innovation, Paladin helps retailers operate more efficiently and compete effectively in a dynamic retail environment.
Do I need to switch to Paladin?
There is no requirement to switch.
What are the advantages of Paladin?
PaladinPOS provides additional capabilities, including expanded integrations, ongoing product development, and modern infrastructure. It is designed specifically for independent retailers, including LBM, hardware, and feed & seed stores for over 45 years.
If I decide to move to Paladin, what is involved?
Our team will guide you through the process, including planning, data migration, training, and go‑live support to minimize disruption.
