What’s New in Paladin?

Paladin continues to deliver enhancements designed to help retailers work smarter, serve customers faster, and improve operational efficiency. Here’s a closer look at the latest updates to PaladinPOS™.

PaladinPOS™

EDI Price Review

When viewing an EDI report, if any price changes were logged in the report, a new message appears allowing the user to review all price changes and immediately update the parts with a new price.

For details, refer to the EDI KBA.

Email Manager

In the Customer module, clicking in the E-mail field now opens the Email Manager window where users can add, remove, or edit email addresses on file and set flags for the following actions:

• Statements – Statements will be emailed to the selected customer(s).
• Invoice/Quote – Invoices and quotes will be emailed to the selected customer(s).
• Delivery – Status of delivery (scheduling/completion, availability/quantity of items) will be emailed to the customer(s).
• NPS – A NPS survey will be emailed to the selected customer(s).

For details, refer to the Email Manager KBA.

Read the full November 2026 Release Guide here.