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May 26, 2023

New EDI, remote stock check, custom orders, consignment integrations and features

Paladin provides features and integrations that make ordering inventory, adding new customers, and managing consignments faster and easier. The latest integrations are for Buttery and Wallace.

Ordering hardware is smooth with Buttery

Buttery Company, a family-owned business founded in 1892 in Llano, Texas, has a strong following of independent hardware and farm supply stores in Texas, along with parts of Oklahoma and New Mexico. Paladin has collaborated with Buttery to offer EDI capabilities to make ordering fast and easy.

The Paladin Remote Stock Check (RSC) feature is also available for Buttery-supplied stores. This feature lets stores see what is available in the Buttery warehouse with hourly updates prior to ordering. Paladin’s RSC also sorts items on a purchase order (PO) into three categories: Stock Available, Partial Stock Available, and Supplier Out of Stock. This allows stores to adjust their orders prior to placement and check product availability for customers.

Wallace RSC now available

Paladin Remote Stock Check is also available for Wallace-supplied stores. This feature lets stores see what stock is available from Wallace prior to ordering. Paladin’s RSC also sorts items on a PO into three categories: Stock Available, Partial Stock Available, and Supplier Out of Stock. This allows those stores to adjust their orders prior to placement and check product availability for customers.

Paladin now integrates with Saberis

This integration is a must-have for stores that place custom orders for doors and windows, along with other building materials.

Stores spend a lot of time entering custom dimensions and finishes into note fields in a special order or designer tool, only to have to do it again in their point of sale. Saberis integrates with numerous custom order partners, such as Milgard and Anderson. This integration allows stores that have a Saberis account to download Saberis custom orders into Paladin and eliminate the need to manually create these orders.

Paladin’s integration with Saberis makes it easier than ever to manage and track custom and special orders. Orders placed in Saberis now push to the Paladin Special Order feature, which creates purchase orders that are easily transmitted to suppliers. Paladin automatically ties customers’ names to the PO and alerts stores when the items are received.

Paladin adds our friends to the north

Here’s a quick geographical quiz: How many Canadian provinces are there? The answer is 13, and all their province address codes are available in Paladin, which is good news for our stores that dot the border from Blaine, Washington to Houlton, Maine.

Stores that have customers in Canada now have address codes in Paladin’s Customer module/Customer tab/Add Customer window, and in the Rewards setup windows, excluding Ace Rewards. This makes it easier for border stores to enhance their customer service to Canadian residents by adding them to their customer lists and rewards programs.

The provinces – Alberta (AB), British Columbia (BC), Manitoba (MB), New Brunswick (NB), Newfoundland and Labrador (NL), Nova Scotia (NS), Northwest Territories (NT), Nunavut (NU), Ontario (ON), Prince Edward Island (PE), Quebec (QC), Saskatchewan (SK), and Yukon (YT) – are included in the list along with U.S. address codes.

Manage consignments, make added sales with Paladin

Consignment is an arrangement in which goods are left with a third party to sell. The party that sells the goods on consignment receives a portion of the profits, either as a flat rate fee or commission.

Many stores already make additional revenue by having these arrangements with customers. Paladin can now help manage consignments by setting up a consignment department and customers, managing inventory, and organizing revenue and commission income reporting. View webinar

Learn more about these new features, integrations, and more by logging onto the Paladin Help Portal.

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