How Installation Works

Three Easy Steps to Get Your Store Running with Paladin

Your success coach will coordinate a time for our team to begin the point of sale installation process.

Data Conversion

We’ll take the data from your old system and convert it to be used in your new Paladin system.

Equipment Setup

We’ll get you set up with the hardware you need.

Training

Our on-site experts will teach you how to use Paladin Point of Sale and schedule your go-live event.

On-Site Installation

For all retail stores, we send a Paladin team member to get your store up and running. Whether the setup and installation takes three hours or three weeks, we won’t leave until your store is live. After the installation you’ll be in the capable hands of our customer service team. They’ll do everything in their power to keep you happy for years to come.

Paladin BizLaunch™ Gets You Started

Every store hits the ground running with Paladin’s FREE BizLaunch™ package ensuring a seamless transition so you can be geared for success without delay.


BizLaunch

This installation package is for all retail stores.

Initial Training Session

Senior Team Travel to Your Store

Software Support & 24-Hour Emergency Support

Data Conversion

30-Day Trial of Managed Security™

30-Day Trial of Microsoft Office

ODBC Database Connector

Click Below for Pharmacy BizLaunch Installation

BizLaunch Pharmacy

This installation package is for pharmacies.

Initial Training Session

Software Support & 24-Hour Emergency Support

Data Conversion

30-Day Trial of Managed Security™

30-Day Trial of Microsoft Office

ODBC Database Connector

IIAS Certifaction & FSA/HSA Card Compliancy

NPLEx Approved Stop Meth Integration

Pharmacy System Integration

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Boost Your Success

Once Paladin Point of Sale installation is complete and running in your store, continue to advance your business with expert hands-on guidance with Paladin BizServices™.

Learn More

People Make the Difference

Paladin has built a loyal customer following by providing solutions that are built on great technology, a non-disruptive installation process, and responsive customer support.

Telephone support

We are available weekdays during extended business hours. Submit a service request any time through our Help Portal.

Emergency Support

An optional 24-hour emergency response service quickly puts you in touch with an on-call support engineer.

Paladin Updates

Updates are automatically installed with no additional charge, ensuring your system is always up to date.

Paladin Help Portal

Benefit from access to Knowledge Base articles, training videos, documentation and user forums.

Customer Support Hours

5am – 5pm PST

Business Hours

7am – 4pm PST

Nights and Weekends

24-Hour Emergency support is always available.

Custom Programming

Custom software and development is Paladin Data’s business. Paladin has a diverse and capable team of US-based software engineers, designers and testers to give life to your ideas.

Whether it’s a simple feature added to the already powerful Paladin POS or a standalone program to drive your enterprise, Paladin is looking forward to entertaining your needs.

Need of a one-of-a-kind special feature?

Paladin is happy to do it.

Want a robust, multifaceted application designed, engineered and implemented?

We can do that also.

See What Others Have to Say About Paladin

Have Specific Questions?

Talk to a Paladin expert to answer all your questions.
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