Grow Your Business - Retail Science

Customer Incentive Programs Reward Your Business

Customer incentive programs are key for any retail business in creating loyal customers and attracting new shoppers.

Only about two-thirds of stores had a website in 2020, when the pandemic closed many of them. Isn’t it time for a business website?

Retailers need to focus on selling to the millennial generation as this diverse, tech-savvy group asserts its purchasing power.

Merchants who modernize their stores with point-of-sale (POS) systems do so for a variety of reasons. Here are some of their stories.

Learning how to fully optimize the capabilities of your current business technology is an easy way to ensure a store’s future success.

How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business.

Holiday shopping is back in stores this year. The second part of this series looks at what items are hot and how merchants can hit it big. 

This is the second part of our series on identifying e-commerce fraud and cybercrime and protecting your store against it.

If you’re not selling to other businesses directly – B2B – your store is missing a huge opportunity to improve its performance.

Use of mobile point of sale and digital wallets gained a lot of traction during the pandemic. Stores should cash in on that popularity.

Shoppers are returning to the stores and, with them, so is impulse buying. It’s time to capitalize on your store’s prime display locations.

Roughly 75% of U.S. retail sales are made in brick-and-mortar stores. Now, shoppers cooped up by the pandemic are flocking back to the stores.