Brian Bullock, Author at Retail Science

Retail kiosks enhance customer service, support store staff

Self-service is the new normal for many consumers. Retail kiosks can satisfy that need and improve any store’s shopping experience.

Learning how to fully optimize the capabilities of your current business technology is an easy way to ensure a store’s future success.

How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business.

Holiday shopping is back in stores this year. The second part of this series looks at what items are hot and how merchants can hit it big. 

Holiday shopping is back in stores this year. It will look different than last year, but it will have some of the same trends and challenges.