Brian Bullock, Author at Retail Science

Many Happy Retail Returns

How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business.

Disasters come in all sizes – from frozen pipes to hurricanes. This summer of calamities shows it’s a good idea to have a disaster plan.

Use of mobile point of sale and digital wallets gained a lot of traction during the pandemic. Stores should cash in on that popularity.

Shoppers are returning to the stores and, with them, so is impulse buying. It’s time to capitalize on your store’s prime display locations.

Finding employees and keeping them has never been quite so hard for retail businesses. Today, it takes a concerted effort to staff a store.