Retailers need to focus on selling to the millennial generation as this diverse, tech-savvy group asserts its purchasing power.
Tag: Customer Service
How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business.
Retailers are familiar with the fact that sales are not final. Many “customers” are engaging in merchandise return fraud to rip off stores.
Do Loyalty Programs Really Work? Retailers continue to ask, do loyalty programs work? Many aren’t...
Women consumers are different than men consumers. Learn the specific differences and read about three ways to attract female customers into your store.
How to Compete with Online Retailers It’s No Secret… that retail businesses have been under...