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Customer incentive programs are key for any retail business in creating loyal customers and attracting new shoppers.
With employees in short supply and prices rising and falling like the tide, investing in electronic shelf labels might be worth considering.
Using retail technology and a planned purchasing approach helps stores reduce supply chain challenges and number of out-of-stock items.
Only about two-thirds of stores had a website in 2020, when the pandemic closed many of them. Isn’t it time for a business website?
Self-service is the new normal for many consumers. Retail kiosks can satisfy that need and improve any store’s shopping experience.
Retailers need to focus on selling to the millennial generation as this diverse, tech-savvy group asserts its purchasing power.
Consumer shopping behaviors developed during the pandemic are likely to continue in 2022. They are expected to drive modest retail growth.
Merchants who modernize their stores with point-of-sale (POS) systems do so for a variety of reasons. Here are some of their stories.
Learning how to fully optimize the capabilities of your current business technology is an easy way to ensure a store’s future success.
How a store handles its retail returns is a reflection of its customer service. A friendly policy means happy customers and more business.
Holiday shopping is back in stores this year. The second part of this series looks at what items are hot and how merchants can hit it big.
Holiday shopping is back in stores this year. It will look different than last year, but it will have some of the same trends and challenges.
This is the second part of our series on identifying e-commerce fraud and cybercrime and protecting your store against it.
The pandemic spurred e-commerce growth like nothing before. E-commerce fraud grew just as fast and retail stores need to take notice.
Disasters come in all sizes – from frozen pipes to hurricanes. This summer of calamities shows it’s a good idea to have a disaster plan.
If you’re not selling to other businesses directly – B2B – your store is missing a huge opportunity to improve its performance.